Algarve car hire, Lisbon car rental Faro, Lisbon, Portugal, Spain and Canary Islands car hire
Faro, Lisbon, Portugal, Spain and Canary Islands car hire Car hire Holiday rental Transfer Home
Modify/Cancel Reservation Enquire FAQ
Username: Password: Login
Auto Login
Auto-login help

If selected, you will be automatically logged in whenever you come back to our website. You need to have the "Cookie" feature enabled to be able to use this function.

Password forgotten?
†Frequently Asked Questions
General questions

Q: What information/documentation will I need to collect my car?
A: The local car hire supplier company has to ensure the authenticity of your documents, therefore you will need to show your driverís license, passport or ID card (and also for all additional drivers) and a valid credit card (not for all rental locations). Further you will need to show the hard-copy of your reservation voucher (confirmation of your reservation - provided by us) to ensure you receive our special requested rental prices.
If Prepayment selected, you will need the hard-copy of your rental voucher to proof the prepayment.
top of page [+]

Q: Do I need to use a shuttle service to my rental car?
A: In most cases the local car hire supplier company will have an airport desk or representatives at the arrival/hotel to deliver the rental cars. Some rental companies offer shuttle service to the car pick up location from the airport/hotel. If so, we inform you within the rental confirmation.
top of page [+]

Q: Will I receive the make/model of car I have reserved?
A: Receiving the requested make or model of car depends upon availability at the time of your arrival to pick up the vehicle. Our system permits us to add your preferred car make/model, but we cannot guarantee that you finally receive it.
top of page [+]

Q: Is the Algarve Rental Online Booking System secure?
All personal information exchanged between your web browser and our server will be encrypted using a 128 bit encryption Ė secure socket layer connection (SSL).
top of page [+]

Q: How old do I have to be to rent a car?
A: Most car rental companies require renters to be a minimum of 23 years of age. Some car rental companies do allow renters at the minimum age of 18 but there is an increase in the rate of the rental or a daily surcharge will be charged and a deposit is required.
top of page [+]

Q: What is the minimum/maximum rental period to accept reservations?
A: The minimum rental period is 24 hours. Generally we do not have any maximum rental period.
top of page [+]

Q: Which payment methods are accepted?
Accepted are credit cards (Eurocard/Mastercard, Visa, Diners Club, American Express) and cash payment. Debit cards, personal cheques or money order are not accepted.
top of page [+]

Q: Must I return the car fully tanked?
A: Vehicles are handed over with any given amount of fuel. This is registered on the rental documentation. The vehicle must be returned with the same amount of fuel. Should the fuel level be lower than this, the local car hire company will charge the cost of the refueled petrol and/or diesel to the average market price as well as a refueling charge. Costs of refuelling the vehicle cannot be returned.
top of page [+]

Q: Do I need to reconfirm my car reservation?
A: No! There is no need to reconfirm your booking once it is made. We will normally send you your car voucher by email (we can also fax it to you if you have any trouble receiving the email). You need to print out the voucher and keep it in a safe place and take with you when you collect your vehicle. It is also a good idea to keep a handy note of your booking reference number to quote if necessary. Please remember that if you do not have your voucher you may not be able to get your car
top of page [+]

Q: Can I book my car over the phone instead of making an online reservation?
A: Yes, you can call us under (+351) 963 154 246 or (+351) 282 339 203 during our office hours from 11.00h-19.00h GMT
top of page [+]

Algarve Rental 2000-2018 Alliance Ltd. Group | Sitemap | Privacy | Terms of Use | Enquire | Webmaster